INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS
Please leave us a message, we’ll get back to you within 24 hours.

Business Phone: (559) 289-3637

Email Address: support@telasboutique.com

132 W Nees Ave Suite 106 PMB 124
Fresno CA, 93711

Contact Hours: Monday-Friday: 8:00 am – 4:30 pm

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How often do you get new items?

Seasons change, and so does fashion. Therefore, so must we! If you're interested in our newest items, check out our Just In page. Be sure to check back often for recently added items! New Arrivals hit almost every day!

I need to make a return/exchange. How do I do that?

We're sorry it didn't work out the first time, but we're here to help make it right! Please visit our Returns page for Store Credit.

What if something I love is out of stock?

Who are we to get in the middle of true love? If you just missed an item you love, sign up to receive Back in Stock notifications. While this doesn't mean the item is reserved, it does mean you'll get notified once we have it again.

How do I return my order?

I'm sorry that your order didn't work out. Please visits our returns page to complete your return. We love to hear why you're returning, so please fill out our contact us form with the reason. We are always looking for ways to improve our services to you.

Do you guys have a newsletter?

We do, and we'd love to have you join! Just visit our homepage, and scroll down to the bottom of the page. You'll see it just above our Information section. We are so excited to have you join us!

I did not receive all the goods I ordered or received the wrong goods.

Oh no! We are so sorry to hear that! Please fill out our contact us form with as much detail as you can about your order and what went wrong. We'll get it all sorted for you.

I'm so excited! How can I check the status of my order?

Yay! Us too! You can log in to your account here, and then go to your order history. Hopefully, you won't have to wait too much longer!

I'm still stuck - Who do I contact if I need other help?

Our friendly customer service team can be contacted by filling out our contact us form, and we'll get back to you with an answer within 48 hours. For returns please visit the returns page.

What type of shipping is covered for free with my order of $150+?

Shipping to the Continental United States using the United States Postal Service is covered. Yippee! For more information on shipping, please click here.